A.T.G generally runs true to size, though sizing may vary depending on the style and fabrication. For specific fit and measurement details for each style, please check the "Details" and "Fit Notes and Size Guide" tabs on every product page. Our size guide will provide an approximate comparison to your own measurements. If you would like more help with sizing or have any other questions about an order you would like to place, please contact our experienced customer service team here.

When a product is out of stock, simply click the 'join waitlist' button on the product page and enter your email to sign up for back in stock notifications. Once the item is restocked you will be one of the first to be notified via email.

Always follow the specific care instructions found on the inside of your garment. Care instructions are also available on each product page under the "Details" tab. Following these instructions is important for maintaining the longevity of your item/s.

A.T.G is available exclusively through our website and our A.T.G Concept Store in Cremorne, Victoria. Discover our Melbourne residency here.

If you sign up to our member database here, you will receive 10% OFF your first order + exclusive benefits. We don’t often participate in sales as we order to demand and have limited units. We believe that discounts can lead to overconsumption, so we focus on creating timeless, high-quality items that will last for years to come. Each year we participate in Afterpay Day and Black Friday sales, however our stock is limited and tends to sell out quickly, especially during sales. If you've set your sights on something special, we recommend securing it now to avoid missing out.

We accept payments via all major credit card providers including PayPal, ShopPay, Google Pay, Apple Pay, Afterpay, Zip Pay and A.T.G gift vouchers. Read more about payment options here.

Ensure the code has not expired and that you're entering it correctly, including the proper spacing. Please note that discount codes cannot be used in conjunction with promotional sales. If you are still having issues, please reach out to our customer service team here.

Our warehouse team starts processing orders immediately once they are placed. If you have any issues with your order and it has not yet been shipped, please reach out via chat or email immediately with your order number + details, and our customer service / warehouse team will do their best to assist with any changes. Once an order has been processed through our warehouse, we are unable to make any amendments.

Please email us here, including images of the faulty/incorrect item along with your order details and our customer team will work to resolve the issue with you.

Yes, we offer same day delivery to Melbourne metro via Rendr. Simply enter your shipping address at checkout and if your postcode is eligible for same day delivery, the shipping option will appear. Same day delivery is available for orders placed before 12pm AEST each business day (excludes weekends and public holidays). Orders placed after 12pm will be scheduled for delivery the next business day. Find out more about shipping here.

The prices displayed on our online store do not include relevant overseas duties and other customs charges you may incur. These costs are imposed by your local customs office and are outside of our control. Please familiarise yourself with your country's customs charges and levies prior to placing an order. All Things Golden is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes.

Orders with all items in stock placed before 2pm AEST will be dispatched on the same day. If placed after 2pm AEST, your order will be shipped the next business day. During busy periods/promotional events there may be a slight delay in the dispatch of your order.

Australia Post express orders should arrive within 1-2 business days. Australia Post regular orders should arrive within 2-7 business days. Orders placed outside of Australia usually take 2-5 business days. For a full list of delivery timeframes visit our shipping page here.

Full priced items may be eligible to return for a credit, exchange (Aus) or refund. Please see the full returns policy here.

Sale items can be returned for a credit note or exchange (Aus). Please see the full returns policy here.

No, once your return has been lodged and is in transit back to us, you cannot amend your return outcome. Follow steps on "how to return" here.

Please check your return tracking code and allow 2-5 business days for processing once it has reached our HQ. If your return has been with us longer than this, please get in touch with our customer care team here.

Yes, we have a store in Melbourne. Our address is 102 Green St, Cremorne, VIC 3121. Learn more about our Melbourne residency here.

Monday to Friday 10am-6pm and Saturday 10am-4pm. We recommend checking our Google hours before visiting in case of closures due to public holidays or special circumstances.

Yes, you can collect your order from our A.T.G Concept Store. Read more about our Melbourne residency here.

Yes, you can return your online order at our Concept Store. Please ensure it is within 14 days of receiving your item/s and that your item/s are in original condition, with tags attached, free of any makeup or odours.